What rights do nursing home residents and their families have? Are there specific legal rights regarding issues ranging from family visiting hours to physical restraint of residents? Where can someone turn if they feel a resident's rights are being abused? Find out the answers to these questions and others, and where families should go for assistance.

This article explains how long-term care ombudsmen and managed care ombudsmen help older people resolve problems related to long-term care facilities and managed care insurance policies.

An overview of the role of the Office of Managed Care Ombudsman in Virginia.