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RADAR Transit

PO Box 13825
Roanoke, VA 24037

(540) 343-1721

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Contact Information

Main
(540) 343-1721
Toll-Free
(800) 964-5707

Who We Are

Valley Metro STAR provides origin-to-destination transportation for consumers in the Town of Vinton only in Roanoke County and the Cities of Roanoke and Salem. Vans are accessible to people with disabilities, including wheelchair users.

The service provided is Origin to Destination. The driver will provide assistance in boarding and un-boarding; however, the driver may not enter a building to provide assistance. Drivers are trained in passenger assistance, defensive driving, cardiopulmonary resuscitation, and wheelchair securement procedures.

To apply for STAR services, contact Valley Metro if you live in the City of Roanoke, Salem, or the town of Vinton. Call (540) 982-2222 and request an application for the STAR program to be mailed to you or go to ADA Application Section on the website and download Valley Metro STAR Application. 

Download the Valley Metro STAR Application from the website. Return the completed application to Valley Metro for eligibility approval. The approval process generally takes about two weeks.

Call (540)-343-1721 to make reservations. Reservations are taken between the hours of 8:00 AM and 5:00 PM, Monday through Sunday. Reservations must be made at least one day in advance of desired transport time. Reservations can be made up to fourteen days in advance of the needed time. Tickets or passes can be purchased in advance by calling (540) 982-2222.

Who We Serve

Languages Spoken
English
Service Area(s)
Roanoke City
,
Roanoke County
,
Salem City

Cost & Payment Methods

Payment Method(s)
Cash only
Fee Structure
Fixed Fee

Age Requirements
No Age Requirement
Residency Requirements
Serves residents of Roanoke and Salem cities and the town of Vinton.
Other Eligibility Criteria
Call Valley Metro at (540) 982-2222 if you would like tickets or passes or to request an ADA Paratransit eligibility application.

Available 24/7
No
Additional Availability Comments
Bus service is available from 5:45 am - 8:45 pm, Monday - Saturday. The last pick-up time scheduled is 8:15 p.m. Service is not provided on New Years Day, Memorial Day, July Fourth, Labor Day, Thanksgiving Day, and Christmas Day.

Intake Process
Contact Valley Metro and request an application for the STAR program to be mailed to you or go to ADA Application Section on the website and download Valley Metro STAR Application. Fill out the application completely and send it back to Valley Metro for approval. The approval process generally takes about two weeks.
After Valley Metro application is approved, Reservations are taken between the hours of 8:00 a.m. and 5:00 p.m., Monday through Sunday. Reservations must be made at least one day in advance of desired transport time. Reservations can be made up to fourteen days in advance of the needed time.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Email
radar@radartransit.org
Intake Contact Telephone
(540) 982-2222

For Transportation Providers Only:

We can accommodate riders with:
Manual wheelchairs
,
Personal Care Attendants
,
Powered wheelchairs
,
Scooters
To accommodate riders, we offer:
Lift equipped vehicle(s)
,
Staff training on assisting people with mobility problems

Report Problems
Call the Agency