State Corporation Commission, Consumers
1300 East Main Street
PO Box 1197
Richmond, VA 23218
(804) 371-9631
Get DirectionsContact Information
Main
(804) 371-9631
Toll-Free
(800) 552-7945
TTY/TTD
(804) 371-9206
Email
Who We Are
The Division of Information Resources investigates complaints involving investor-owned electric companies, natural gas companies, telephone companies, and water companies; insurance companies and agents, state chartered financial institutions, securities firms, and broker/dealers, mortgage lenders/brokers, consumer finance companies, check cashiers; corporate registration (not complaints).
Consumer Complaints/Inquiries - Life and Health 804-371-9691
Consumer Complaints/Inquiries - Property and Casualty 804-371-9185
Who We Serve
Languages Spoken
English
Service Area(s)
Statewide
Cost & Payment Methods
Fee Structure
No Fee
Age Requirements
18 and over
Family
No
Other Eligibility Criteria
Resident of the Commonwealth of Virginia.
Available 24/7
No
Intake Process
Visit the website or call. Complaints can be submitted online.
Self Refer
Yes
Provider Refer
Yes
Intake Contact Email
sccinfo@scc.virginia.gov
Report Problems
Call the Agency