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Who We Are
The National Consumer Voice for Quality Long Term Care (The Consumer Voice) is an advocate for standard care in nursing homes. Formerly known as the National Citizens' Coalition for Nursing Home Reform (NCCNHR), the agency provides information and leadership on federal and state regulatory and legislative policy development and models and strategies to improve care and life for residents of nursing homes and other long term care facilities.
Ongoing work of The Consumer Voice addresses issues such as (l) inadequate staffing in nursing homes, (2) poor working conditions, (3) minimizing use of physical and chemical restraints, (4) maintenance of residents rights and empowerment of residents, (5) accountability to taxpayers for nursing home expenditures; and (6) high cost of poor care.