Who We Are
E-ZPass is an automatic, electronic toll collection systems that quickly and efficiently moves traffic through toll facilities in Virginia and along much of the East Coast. A motorist with an E-ZPass transponder mounted on the inside of the windshield or on the license plate, can travel through E-ZPass toll lanes and the toll is automatically deducted from a pre-paid account. Toll roads accepting E-Z Pass are available on the website.
Current E-ZPass States are Virginia, West Virginia, Maryland, Delaware, Pennsylvania, New Hampshire, New Jersey, New York, Ohio, Maine, Massachusetts, Indiana and Illinois.
Complete an Application to request a transponder.
Customer service centers are located across the state in areas with toll roads. Centers include:
ERT Customer Service Center, 700 Port Centre Parkway, Portsmouth, VA 23704. Hours: Monday-Friday 7 am - 7 pm
Hours: Saturday: 9 am - 1 pm
The E-ZPass Customer Service Center - Mail Center is open. P.O. Box 1234, Clifton Forge, VA 24422-1234, Phone: 877-762-7824, Fax: 540-302-4773,Hours: Monday - Friday: 7 am - 7 pm
COVID Closed: Richmond DMV Customer Service Center, 2300 West Broad Street, Richmond, VA 23269 and Chesterfield DMV Customer Service Center, 610 Johnston Willis Drive, Richmond, VA 23236