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Better Business Bureau Metropolitan Washington

1411 K St. NW , 10th Floor
Washington, DC 20005

(202) 393-8000

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Contact Information

(202) 393-8000

Who We Are

In addition to the complaint conciliation and public reporting, the Better Business Bureau also provides a wide range of dispute resolution options. These include Customer Care program, and the for-fee Mediation and the Binding Arbitration programs.

Provides consumer pre-purchase information (reliability reports), conciliates consumer complaints, evaluates charities, and provides arbitration in certain consumer disputes. Does not: give legal advice, help to breach or assist in voiding contracts, make collections of any kind, provide credit information, or appraise articles.

24hr/7days/week automatic reporting.

As a rule a BBB Accredited Business report will include general background, complaint history and other pertinent information.

Who We Serve

Languages Spoken
Service Area(s)
Alexandria City
Arlington County
Fairfax City
Fairfax County
Falls Church City
Loudoun County
Washington DC

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
No Age Requirement
Other Eligibility Criteria
No restrictions

Available 24/7
Additional Availability Comments
Automated help line is available 24/7; operators available from 9:30AM-4PM EST

Intake Process
By phone
Self Refer
Intake Contact
Judy Tankersley
Intake Contact Email