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Bay Aging

5959 Fiddlers Green Road
Gloucester, VA 23061

(804) 250-2011

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Contact Information

(804) 250-2011
(877) 869-6046

Who We Are

Mobility Managers across Virginia manage and implement coordinated transportation services for veterans, low-income individuals, older adults, persons with disabilities, and individuals with transportation needs.

Transportation services are designed to help seniors and people with disabilities enjoy important social and recreational events, retail shopping in addition to medical appointments and work.

If your appointment or event is outside of the Bay Transit service area and/or service hours, the New Freedom Mobility Management program might be able to assist you with transportation.

Who We Serve

Languages Spoken
Language Line available
Service Area(s)
Charles City County
Essex County
Gloucester County
King William County
King and Queen County
Lancaster County
Mathews County
Middlesex County
New Kent County
Northumberland County
Richmond County
Westmoreland County

Cost & Payment Methods

Payment Method(s)
Cash only
Fee Structure
Call for Information

Age Requirements
18 and over
Residency Requirements
Must reside in the service area.
Other Eligibility Criteria
Serves older adults age 60 and older and individuals with disabilities age 18 and older. Must not qualify for Medicaid healthcare transportation.

Available 24/7
Additional Availability Comments
Transportation service hours vary.

Intake Process
Call as far in advance as possible to schedule a ride. 24 hours advance notice required with two business days notice preferred. If you leave a message on voice mail, call back to talk to a dispatcher to confirm your ride.
Documents Required
Call for details
Self Refer
Provider Refer
Intake Contact Email
Intake Contact Telephone
(804) 824-2546

Report Problems
Call the Agency
Send an Email