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Consumer Protection and Advocacy

Organizations that promote consumer protection services and advocacy and may provide consumer education. In many situations, this information can be used to file complaints on the consumer’s behalf.

Advocacy, Long Term Care Services

JABA (Jefferson Area Board for Aging)
674 Hillsdale Drive, Suite 9, Charlottesville, VA, 22901
Main: (434) 817-5222 Toll Free: (833) 559-2428 Fax: (434) 817-5230

Disability Rights and Advocacy

Groups and organizations that protect the rights of people who have physical, mental, developmental or learning disabilities.

Disability Advocacy and Education

Insight Enterprises, Peninsula Center for Independent Living
2021 A Cunningham Drive Suite 2, Hampton, VA, 23666
Main: (757) 827-0275 Toll Free: (800) 339-3269 Fax: (757) 827-0655

Health Insurance Counseling and Claims Assistance

Programs that provide health insurance counseling and/or assistance with medical insurance claims.

VICAP and Medicare Counseling, Arlington

Arlington Aging and Disability Services
2100 Washington Boulevard, 4th Floor, Arlington, VA, 22204
Main: (703) 228-1725 Fax: (703) 228-1174

Insurance Counseling | VICAP

Eastern Shore Area Agency on Aging, Community Action Agency
5432 Bayside Rd, Exmore, VA, 23350
Main: (804) 758-2386 Toll Free: (866) 758-2386 Fax: (804) 758-5773

Insurance Counseling, VICAP and Medicare Part D

JABA (Jefferson Area Board for Aging)
674 Hillsdale Drive Suite 9, Charlottesville, VA, 22901
Main: (434) 817-5222 Toll Free: (833) 559-2428 Fax: (434) 817-5230

Insurance Counseling, VICAP

Lake Country Area Agency on Aging
1105 West Danville Street, South Hill, VA, 23970
Main: (434) 447-7661 Toll Free: (800) 252-4464 Fax: (434) 447-4074

Insurance Counseling, VICAP and Medicare Part D

Local Office on Aging (LOA)
4932 Frontage Road NW, Roanoke, VA, 24019
Main: (540) 345-0451 Toll Free: (888) 355-6222 Fax: (540) 981-1487

Insurance Counseling, VICAP and Medicare Part D

New River Valley Agency on Aging
44 Third Street NorthWest, Pulaski, VA, 24301
Main: (540) 980-7720 Toll Free: (866) 260-4417 Fax: (540) 980-7724

Virginia Insurance Counseling Assistance Program (VICAP)

Piedmont Senior Resources Area Agency on Aging, Inc.
1413 South Main Street, Farmville, VA, 23901
Main: (434) 767-5588 Toll Free: (800) 995-6918 Fax: (434) 767-2529

VICAP and Medicare Part D

Prince William Area Agency on Aging
5 County Complex Court, Suite 240, Prince William, VA, 22192
Main: (703) 792-4156 Fax: (703) 792-4734

Insurance Counseling, VICAP and Medicare Part D

Seniors First, The Shenandoah Area Agency on Aging
207 Mosby Lane, Front Royal, VA, 22630
Main: (540) 635-7141 Fax: (540) 636-7810

Insurance Counseling (VICAP)

Southern Area Agency on Aging
204 Cleveland Avenue, Martinsville, VA, 24112
Main: (276) 632-6442 Toll Free: (800) 468-4571 Fax: (276) 632-6252

Independent Living Skills, Disabilities, Physical

Programs that assist people with physical disabilities in learning the basic skills of daily living through individual and group counseling, training and experience coping with life situations - sometimes through the use of assistive devices, special equipment and specialized assistants.

Independent Living Skills Training, Physical Disabilities

Insight Enterprises, Peninsula Center for Independent Living
2021 A Cunningham Drive Suite 2, Hampton, VA, 23666
Main: (757) 827-0275 Toll Free: (800) 339-3269 Fax: (757) 827-0655

Independent Living Skills, Disabilities, Sensory

Programs that assist people with disabilities in learning the basic skills of daily living through individual and group counseling, training and experience coping with life situations - sometimes through the use of assistive devices, special equipment and specialized assistants.

Independent Living Skills Training, Sensory Disabilities

Insight Enterprises, Peninsula Center for Independent Living
2021 A Cunningham Drive Suite 2, Hampton, VA, 23666
Main: (757) 827-0275 Toll Free: (800) 339-3269 Fax: (757) 827-0655

In-Home Supports

Programs that assist people with developmental disabilities (DD) in learning the basic skills of daily living through individual and group training and skill building exercises.

 

Peer Counseling and Independent Living Skills Training

Insight Enterprises, Peninsula Center for Independent Living
2021 A Cunningham Drive, Hampton, VA, 23666
Main: (757) 827-0275 Toll Free: (800) 339-3269 Fax: (757) 827-0655

Ombudsman

A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.

Long Term Care Problem Assistance

Appalachian Agency for Senior Citizens (AASC)
216 College Ridge Road, Cedar Bluff, VA, 24609
Main: (276) 964-4915 Toll Free: (800) 656-2272 Fax: (276) 963-0130

Long Term Care Problem Assistance

Eastern Shore Area Agency on Aging, Community Action Agency
5432 Bayside Rd, Exmore, VA, 23350
Main: (757) 442-9652 Toll Free: (800) 452-5977 Fax: (757) 442-9303

Long Term Care Problem Assistance

Local Office on Aging (LOA)
4932 Frontage Road NW, Roanoke, VA, 24019
Main: (540) 345-0451 Toll Free: (888) 355-6222 Fax: (540) 206-0002

Long Term Care Ombudsman

Prince William Area Agency on Aging
5 County Complex Court, Suite 240, Prince William, VA, 22192
Main: (703) 792-7662 Fax: (703) 792-4734

Long Term Care Problem Assistance, Ombudsman

Seniors First, The Shenandoah Area Agency on Aging
207 Mosby Lane, Front Royal, VA, 22630
Main: (540) 635-7141 Fax: (540) 636-7810

Long Term Care Ombudsman Program

Southern Area Agency on Aging
204 Cleveland Avenue, Martinsville, VA, 24112
Main: (276) 632-6442 Toll Free: (800) 468-4571 Fax: (276) 632-6252

Long Term Care Ombudsman

The SPAN Center
1300 Semmes Avenue, Richmond, VA, 23224
Main: (804) 343-3000 Fax: (804) 649-2258

Public Awareness

Groups and organizations involved in increasing public education about issues relating to health, aging, disabilities, civic and social services.

Client Services Public Awareness

District Three Governmental Cooperative
4453 Lee Highway, Marion, VA, 24354
Main: (276) 783-8157 Toll Free: (800) 541-0933 Fax: (276) 783-3003

Public Education

Local Office on Aging (LOA)
4932 Frontage Road NW, Roanoke, VA, 24019
Main: (540) 345-0451 Toll Free: (888) 355-6222 Fax: (540) 981-1487