A Community Services Board, also known as a Behavioral Health Authority in some communities (CSB/BHA), is a local provider of supports to individuals with mental health challenges, substance use disorders and intellectual disability (ID) and/or developmental disability (DD). CSBs/BHAs provide support coordination/case management for individuals who wish to transition from an institution to the community with Community Living (CL), the Family and Individual Support (FIS), and the Building Independence (BI) Waivers.

Case Management/Support Coordination is a service that involves assessing individuals to determine what services they may need. Case Managers can also provide assistance with accessing services and supports and general coordination on needs.

Coordination of services provided by a professional case manager or social worker for people with specific physical and or sensory disabilities and who have health, financial or support needs.