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Statewide and Nationwide

Benefits Assistance

Programs that provide assistance for people who are having difficulty understanding and/or obtaining services or other benefits for which they are eligible. The programs may help people understand the eligibility for benefits, the benefits provided by the program,  and/or help them complete benefit application forms.

Find Benefits

Benefit Finder
(Web Only), Washington, DC, 20001

Benefits Planning

Consulting Connection Services, LLC
PO Box 1132, Dumfries, VA, 22026
Main: (571) 389-3630 Fax: (703) 214-6239

Disability Claims

Disability Claims Representatives
P O Box 1781, Charlottesville, VA, 22902
Main: (434) 296-7400 Toll Free: (877) 374-7400 Fax: (434) 973-3023

Retirement Benefits and Social Security | Railroad Workers | Roanoke Office

U.S. Railroad Retirement Board
First Campbell Square, Suite 110, 210 First Street SW, P O Box 270, , Roanoke, VA, 24002
Main: (877) 772-5772 Fax: (540) 857-2769

Projects for Assistance in Transition from Homelessness (PATH)

USA.gov
Main: (844) 872-4681 Toll Free: (844) 872-4681

USA.gov Benefits

USA.gov
Main: (844) 872-4681 Toll Free: (844) 872-4681

Consumer Protection and Advocacy

Organizations that promote consumer protection services and advocacy and may provide consumer education. In many situations, this information can be used to file complaints on the consumer’s behalf.

Health Promotion Programs Referral

DARS, Office for Aging Services, Division of Community Living
1610 Forest Avenue, Suite 100, Richmond, VA, 23229
Main: (804) 662-9333 Toll Free: (800) 552-3402 Fax: (804) 662-9354

Equal Protection Litigation, Lobbying and Public Education

American Civil Liberties Union of Virginia (ACLU)
701 East Franklin Street, Suite 1412, Richmond, VA, 23219
Main: (804) 644-8022 Fax: (804) 649-2733

Collector Complaint Help Line

CareConnect USA
2019 Sandy Pond Lane, Waxhaw, NC, 28173

Consumer Protection

Consumer Financial Protection Bureau
1700 G Street NW, Washington, DC, 20552
Main: (202) 435-7000 Toll Free: (855) 411-2372

Advocacy, Virginians With Disabilities Act (VDA)

disAbility Law Center of Virginia (dLCV)
1512 Willow Lawn Drive, Suite 100, Richmond, VA, 23230
Main: (804) 225-2042 Toll Free: (800) 552-3962 Fax: (804) 662-7057

Third Party Notification Program

Dominion Energy
600 East Canal Street, Richmond, VA, 23219
Main: (866) 366-4357 Toll Free: (800) 562-8419

Counseling, Advocacy and Investigations, Discrimination

Equal Rights Center
11 Dupont Circle, Suite 450, Washington DC, DC, 20036
Main: (202) 234-3062 Toll Free: (866) 719-4372 Fax: (202) 234-3106

Consumer Education on End of Life Legal Document Preparation

Faith to Fate Community Ministries, Inc.
7400 Beaufont Springs Drive, #323, North Chesterfield, VA, 23225
Main: (804) 672-4961 Fax: (804) 447-9746

Consumer Protection

Federal Trade Commission
600 Pennsylvania Ave NW, Washington, DC, 20580
Main: (202) 326-2222

Do Not Call Registry

Federal Trade Commission
600 Pennsylvania Ave NW, Washington, DC, 20580
Main: (202) 326-2222

Advocacy For Quality Care

KEPRO
5201 West Kennedy Boulevard, Suite 900, Tampa, FL, 33609
Main: (888) 319-8452 Toll Free: (844) 455-8708

Hotline for Poison Emergency

National Capital Poison Center
3201 New Mexico Ave., Ste. 310, Washington, DC, 20016
Fax: (202) 362-8377

Consumer Information, Virginia

National Council on Aging
251 18th Street South, Suite 500, Arlington, VA, 22202
Main: (202) 479-6975 Fax: (202) 479-0735

National Do Not Call Registry

National Do Not Call Registry
(Website Registry), Washington, DC, 20580
Main: (202) 326-2222 Toll Free: (888) 382-1222

Health Information

National Health Information Center
US Dept Health and Human Services, 1101 Wootton Parkway, Suiste LL100,, Rockville, MD, 20852
Main: (240) 453-8282 Toll Free: (800) 336-4797 Fax: (301) 984-4256

Consumer Education on Health and Aging

National Institute on Aging (NIA)
31 Center Drive MSC 2292, Bldg 31 Room 5C27, Bethesda, MD, 20892
Main: (301) 496-1752 Toll Free: (800) 222-2225

Consumer Complaints

Office of the Attorney General
202 North Ninth Street, Richmond, VA, 23219
Main: (804) 786-2042 Fax: (804) 225-4378

Consumer Protection

Office of the Attorney General
900 East Main Street, Richmond, VA, 23219
Main: (804) 786-2071 Fax: (804) 786-1991

Office of the Attorney General

Office of the Attorney General
202 North Ninth Street, Richmond, VA, 23219
Main: (804) 786-2071 Fax: (804) 786-1991

Health Rights Advocacy, Consumer Rights

Public Citizen
1600 20th Street NW, Washington, DC, 20009
Main: (202) 588-1000 Fax: (202) 588-7798

Patient Grievances about Dialysis

Quality Insights, Renal Network 5
300 Arboretum Place, Suite 310, Richmond, VA, 23236
Main: (804) 320-0004 Toll Free: (866) 651-6272 Fax: (804) 320-5918

Disability Awareness, Mobility Scooter Etiquette

Society for Accessible Travel & Hospitality (SATH)
347 5th Avenue Suite 605, New York, NY, 10016
Main: (212) 447-7284 Fax: (212) 447-1928

Consumer Complaints

State Corporation Commission, Consumers
1300 East Main Street, PO Box 1197, Richmond, VA, 23218
Main: (804) 371-9631 Toll Free: (800) 552-7945 Fax: (804) 371-9022

Consumer Education, Virginia Energy Choice

State Corporation Commission, Consumers
1300 East Main Street, PO Box 1197, Richmond, VA, 23218
Main: (804) 371-9000 Toll Free: (877) 937-2004 Fax: (804) 371-9022