Statewide and Nationwide
Consumer Protection and Advocacy
Organizations that promote consumer protection services and advocacy and may provide consumer education. In many situations, this information can be used to file complaints on the consumer’s behalf.
Consumer Education, Virginia Energy Choice
State Corporation Commission, Consumers
1300 East Main Street, PO Box 1197, Richmond, VA, 23218
Main:
(804) 371-9000
Toll Free:
(877) 937-2004
Fax:
(804) 371-9022
Product Safety Information & Hotline
United States Consumer Product Safety Commission
4330 East West Highway, Bethesda, MD, 20814
Main:
(301) 504-7923
Toll Free:
(800) 638-2772
Fax:
(301) 504-0124
Public Health and Safety
United States Department of Health and Human Services
200 Independence Ave SW, Washington, DC, 20200-1
Main:
(202) 619-0257
Toll Free:
(877) 696-6775
Consumer Complaints, Airlines
United States Department of Transportation
1200 New Jersey Avenue SE, Washington, DC, 20590
Main:
(202) 366-2220
Toll Free:
(855) 368-4200
Fax:
(202) 366-5944
Consumer Protection, Richmond
United States Food and Drug Administration (FDA)
2810 North Parham Road, Suite 160, Richmond, VA, 23294
Main:
(804) 747-0124
Fax:
(804) 747-4054
Consumer Protection, Roanoke Office
United States Food and Drug Administration (FDA)
57 Valley Point Parkway, Roanoke, VA, 24019
Main:
(540) 265-6037
Fax:
(540) 265-6036
Food and Drug Consumer Complaint or Problem
United States Food and Drug Administration (FDA)
10903 New Hampshire Ave, Silver Spring, MD, 20993
Main:
(888) 463-6332
Fax:
(703) 235-8292
Energy Efficiency Information
U.S. Department of Energy
1000 Independence Ave SW, Washington, DC, 20585
Main:
(202) 586-5000
Fax:
(202) 586-4403
Consumer Education, Energy Information
U.S. Department of Energy, Public Information Office
1000 Independence Ave., SW, Washington, DC, 20585
Main:
(202) 586-5000
Toll Free:
(800) 342-5363
Fax:
(202) 586-4403
Fair Housing Enforcement
U.S. Department of Housing and Urban Development (HUD)
451 7th St., SW, Room 5206, Washington, DC, 20410
Main:
(202) 708-1112
Toll Free:
(800) 669-9777
Fax:
(202) 708-1425
Discrimination Complaints
U.S. Equal Employment Opportunity Commission
131 M Street NE, Washington, DC, 20507
Main:
(202) 663-4900
Toll Free:
(800) 669-4000
Fax:
(202) 275-6834
Employment Discrimination, Norfolk Field Office
U.S. Equal Employment Opportunity Commission
200 Granby Street, Suite 739, Federal Building, Norfolk, VA, 23510
Main:
(800) 669-4000
Fax:
(757) 441-6720
Employment Discrimination, Richmond Field Office
U.S. Equal Employment Opportunity Commission
400 North Eight Street, Suite 350, Richmond, VA, 23219
Main:
(804) 771-2200
Toll Free:
(800) 669-4000
Fax:
(804) 771-2224
Advocacy for Older Virginians
Virginia Association of Area Agencies on Aging (V4A)
24 East Cary Street, Suite 100, Richmond, VA, 23219
Main:
(804) 644-5628
Consumer Protection
Virginia Board of Accountancy
9960 Mayland Drive, Suite 402, Perimeter Center Building, Henrico, VA, 23233
Main:
(804) 367-8505
Fax:
(804) 527-4409
Complaint Form for Funeral Homes and Embalmers
Virginia Board of Funeral Directors & Embalmers
9960 Mayland Drive, Suite 300, Perimeter Center, Henrico, VA, 23233
Main:
(804) 367-4479
Fax:
(804) 527-4413
Consumer Complaint, Food and Dairy
Virginia Department of Agriculture and Consumer Services
102 Governor Street, Richmond, VA, 23219
Main:
(804) 786-3520
Consumer Complaints, Health Care
Virginia Department of Health
9960 Mayland Drive, Suite 401, Richmond, VA, 23233
Main:
(804) 367-2106
Toll Free:
(800) 955-1819
Fax:
(804) 527-4503
Fraud and Discrimination Hotline for Older Virginians
Virginia Department of Professional and Occupational Regulation
Perimeter Center, 9960 Mayland Drive, Suite 102, Richmond, VA, 23233
Main:
(804) 367-8500
Fax:
(804) 367-2475
License Lookup
Virginia Department of Professional and Occupational Regulation
Perimeter Center, 9960 Mayland Drive, Suite 102, Richmond, VA, 23233
Main:
(804) 367-8500
Fax:
(804) 367-2475
Report a Licensee
Virginia Department of Professional and Occupational Regulation
Perimeter Center, 9960 Mayland Drive, Suite 102, Richmond, VA, 23233
Main:
(804) 367-8504
Fax:
(804) 282-3932
Consumer Protection, Adult Protective Services
Virginia Department of Social Services (VDSS)
5600 Cox Road, Glen Allen , VA, 23060
Main:
(800) 552-3431
Fax:
(804) 726-7958
Housing Discrimination
Virginia Fair Housing Office
9960 Mayland Dirve, Suite 400, Richmond, VA, 23233
Main:
(804) 367-8530
Toll Free:
(888) 551-3247
Fax:
(866) 480-8333
Criminal History Background Check
Virginia State Police
7700 Midlothian Turnpike, Richmond, VA, 23235
Main:
(804) 674-2000
Fax:
(804) 674-2936
Advocacy
VOCAL
7400 Beaufont Springs Drive, Suite 300 - #3008, Richmond, VA, 23225
Main:
(804) 343-1777
Toll Free:
(888) 771-2030
Day Support Programs
Programs for individuals with developmental and intellectual disabilities that provide recreation and social activities. Programs are often based at a central location that people come to for services.
Community-Based Day School
Hughes Center
1601 Franklin Turnpike, Danville, VA, 24540
Main:
(434) 836-8500
Toll Free:
(888) 544-8437
Fax:
(434) 836-8552
New Point Life Group Day Services
New Point Life Services
286 Bella Terra Road, North, VA, 23128
Main:
(804) 725-3800
Fax:
(804) 725-0123
Day Treatment Program, Psychiatric
Programs that provide a therapeutic environment for individuals who have acute or chronic mental or emotional disturbances, who do not require full-time hospital care but who can benefit from a structured environment for some portion of the day or week.
Therapeutic Day Treatment, Children and Adolescents
National Counseling Group, Inc.
5540Falmouth Street, Suite 200, Richmond, VA, 23230
Main:
(877) 566-9624
Toll Free:
(877) 566-9624
Fax:
(804) 497-4677
Disability Rights and Advocacy
Groups and organizations that protect the rights of people who have physical, mental, developmental or learning disabilities.
Spinal Cord Injury, Advocacy
United Spinal Association of Virginia
800 East Leigh Street, Richmond, VA, 23219
Main:
(804) 803-3696
Transtion IEP
Virginia Legal Aid Society
513 Church Street, Lynchburg, VA, 24505
Main:
(434) 528-4722
Toll Free:
(866) 534-5243