Statewide and Nationwide
Consumer Protection and Advocacy
Organizations that promote consumer protection services and advocacy and may provide consumer education. In many situations, this information can be used to file complaints on the consumer’s behalf.
Consumer Education on Health and Aging
National Institute on Aging (NIA)
31 Center Drive MSC 2292, Bldg 31 Room 5C27, Bethesda, MD, 20892
Main:
(301) 496-1752
Toll Free:
(800) 222-2225
Consumer Complaints
Office of the Attorney General
202 North Ninth Street, Richmond, VA, 23219
Main:
(804) 786-2042
Fax:
(804) 225-4378
Consumer Protection
Office of the Attorney General
900 East Main Street, Richmond, VA, 23219
Main:
(804) 786-2071
Fax:
(804) 786-1991
Office of the Attorney General
Office of the Attorney General
202 North Ninth Street, Richmond, VA, 23219
Main:
(804) 786-2071
Fax:
(804) 786-1991
Health Rights Advocacy, Consumer Rights
Public Citizen
1600 20th Street NW, Washington, DC, 20009
Main:
(202) 588-1000
Fax:
(202) 588-7798
Patient Grievances about Dialysis
Quality Insights, Renal Network 5
300 Arboretum Place, Suite 310, Richmond, VA, 23236
Main:
(804) 320-0004
Toll Free:
(866) 651-6272
Fax:
(804) 320-5918
Disability Awareness, Mobility Scooter Etiquette
Society for Accessible Travel & Hospitality (SATH)
347 5th Avenue Suite 605, New York, NY, 10016
Main:
(212) 447-7284
Fax:
(212) 447-1928
Consumer Complaints
State Corporation Commission, Consumers
1300 East Main Street, PO Box 1197, Richmond, VA, 23218
Main:
(804) 371-9631
Toll Free:
(800) 552-7945
Fax:
(804) 371-9022
Consumer Education, Virginia Energy Choice
State Corporation Commission, Consumers
1300 East Main Street, PO Box 1197, Richmond, VA, 23218
Main:
(804) 371-9000
Toll Free:
(877) 937-2004
Fax:
(804) 371-9022
Product Safety Information & Hotline
United States Consumer Product Safety Commission
4330 East West Highway, Bethesda, MD, 20814
Main:
(301) 504-7923
Toll Free:
(800) 638-2772
Fax:
(301) 504-0124
Public Health and Safety
United States Department of Health and Human Services
200 Independence Ave SW, Washington, DC, 20200-1
Main:
(202) 619-0257
Toll Free:
(877) 696-6775
Consumer Complaints, Airlines
United States Department of Transportation
1200 New Jersey Avenue SE, Washington, DC, 20590
Main:
(202) 366-2220
Toll Free:
(855) 368-4200
Fax:
(202) 366-5944
Consumer Protection, Richmond
United States Food and Drug Administration (FDA)
2810 North Parham Road, Suite 160, Richmond, VA, 23294
Main:
(804) 747-0124
Fax:
(804) 747-4054
Consumer Protection, Roanoke Office
United States Food and Drug Administration (FDA)
57 Valley Point Parkway, Roanoke, VA, 24019
Main:
(540) 265-6037
Fax:
(540) 265-6036
Food and Drug Consumer Complaint or Problem
United States Food and Drug Administration (FDA)
10903 New Hampshire Ave, Silver Spring, MD, 20993
Main:
(888) 463-6332
Fax:
(703) 235-8292
Energy Efficiency Information
U.S. Department of Energy
1000 Independence Ave SW, Washington, DC, 20585
Main:
(202) 586-5000
Fax:
(202) 586-4403
Consumer Education, Energy Information
U.S. Department of Energy, Public Information Office
1000 Independence Ave., SW, Washington, DC, 20585
Main:
(202) 586-5000
Toll Free:
(800) 342-5363
Fax:
(202) 586-4403
Fair Housing Enforcement
U.S. Department of Housing and Urban Development (HUD)
451 7th St., SW, Room 5206, Washington, DC, 20410
Main:
(202) 708-1112
Toll Free:
(800) 669-9777
Fax:
(202) 708-1425
Discrimination Complaints
U.S. Equal Employment Opportunity Commission
131 M Street NE, Washington, DC, 20507
Main:
(202) 663-4900
Toll Free:
(800) 669-4000
Fax:
(202) 275-6834
Employment Discrimination, Norfolk Field Office
U.S. Equal Employment Opportunity Commission
200 Granby Street, Suite 739, Federal Building, Norfolk, VA, 23510
Main:
(800) 669-4000
Fax:
(757) 441-6720
Employment Discrimination, Richmond Field Office
U.S. Equal Employment Opportunity Commission
400 North Eight Street, Suite 350, Richmond, VA, 23219
Main:
(804) 771-2200
Toll Free:
(800) 669-4000
Fax:
(804) 771-2224
Advocacy for Older Virginians
Virginia Association of Area Agencies on Aging (V4A)
24 East Cary Street, Suite 100, Richmond, VA, 23219
Main:
(804) 644-5628
Consumer Protection
Virginia Board of Accountancy
9960 Mayland Drive, Suite 402, Perimeter Center Building, Henrico, VA, 23233
Main:
(804) 367-8505
Fax:
(804) 527-4409
Complaint Form for Funeral Homes and Embalmers
Virginia Board of Funeral Directors & Embalmers
9960 Mayland Drive, Suite 300, Perimeter Center, Henrico, VA, 23233
Main:
(804) 367-4479
Fax:
(804) 527-4413
Consumer Complaint, Food and Dairy
Virginia Department of Agriculture and Consumer Services
102 Governor Street, Richmond, VA, 23219
Main:
(804) 786-3520
Consumer Complaints, Health Care
Virginia Department of Health
9960 Mayland Drive, Suite 401, Richmond, VA, 23233
Main:
(804) 367-2106
Toll Free:
(800) 955-1819
Fax:
(804) 527-4503
Fraud and Discrimination Hotline for Older Virginians
Virginia Department of Professional and Occupational Regulation
Perimeter Center, 9960 Mayland Drive, Suite 102, Richmond, VA, 23233
Main:
(804) 367-8500
Fax:
(804) 367-2475
License Lookup
Virginia Department of Professional and Occupational Regulation
Perimeter Center, 9960 Mayland Drive, Suite 102, Richmond, VA, 23233
Main:
(804) 367-8500
Fax:
(804) 367-2475
Report a Licensee
Virginia Department of Professional and Occupational Regulation
Perimeter Center, 9960 Mayland Drive, Suite 102, Richmond, VA, 23233
Main:
(804) 367-8504
Fax:
(804) 282-3932
Consumer Protection, Adult Protective Services
Virginia Department of Social Services (VDSS)
5600 Cox Road, Glen Allen , VA, 23060
Main:
(800) 552-3431
Fax:
(804) 726-7958